Getting Started - Mailtrap Email Campaigns

Before using Mailtrap Email Campaigns, here's what to keep in mind.

  • Make sure you added and verified a domain, or you won’t be able to send a campaign.
  • Mailtrap Email Campaigns are part of Email Sending pricing plans. So, if you send a campaign to 1000 recipients, it will count as 1000 emails towards your sending plan. 

Note: The Email Campaigns feature is in the early product stage, so some aspects, including the UI, might change. 

How to set up and send a campaign

  1. Click Email Campaigns then Create New Campaign

  1. Choose a domain from the Select domain dropdown, then set the Campaign name, email subject, From name, and From email address. (All fields are mandatory)

Note: If you only have one domain, no need to choose anything. It’s selected for you by default. 

  1. Click Continue to proceed to the Design step and create your email.

  1. Once you’re done with the design, there are a few options to proceed. 

Note: You need to click Save, to save the design before you move to the next step. 

  • Continue - Move to the next (Audience) step and add a CSV file with your recipients. 
  • Send Test - Send a test email to one address to confirm the content and design.

  • Save - save the design. 
  • Finish Later - Go back to the campaign Details where you can change any of the parameters set in the first and second steps (Campaign name, Subject, From, To, email Content/Design). 

  1. If you click Continue in the Design step, you’re taken to the Audience step. 

Tip: You can reach the same destination from the campaign Details tab by clicking ‘Change To’ next to the ‘To’ section. 

  1. Under the Audience step, you need to do the following:

  1. Click Browse files or drag and drop the CSV file into the correct box. (Mind the 25MB size limit) You can also download our CSV template if necessary. 
  2. Tick the box to confirm the recipient list. 
  3. Finish by clicking the Import Recipients button. 

  1. After importing your recipients, check and Confirm Mapping based on the variables in your code.


  1. After the mapping is confirmed, you get a ‘success’ notification, and you can preview Import Results. You can also go Back to Mapping or Re-upload Recipients in this step. 

  1. If everything’s okay, click Finish. Then, click the Schedule Campaign button to Send now, or Schedule campaign

Tip: If there are errors, please download the CSV file from ‘Unsuccessfully imported rows’ to check the errors. 


How to schedule a campaign?

  1. Select Schedule campaign.  
  2. Select date from the embedded calendar, then Choose time
  3. Finish by clicking Schedule Sending

What’s next?

Once your campaign has been sent, you can check the campaign deliverability data and stats. Here’s how to do it:

  1. Click Email Campaigns in the menu bar and you’ll have a quick preview of all the campaign data. If we’re still collecting the data, you’ll be notified accordingly. 


  1. If you want more details for a particular campaign, click the campaign name, then select the Reports tab where you’ll see the full Stats report. 

Can you add your email template?

Yes, you can. Here’s how to do it:

  1. Under the Design step (drag-and-drop) editor, select only the HTML block and add it to the design.

  1. Copy-paste your email in HTML into the corresponding box on the left. 

  1. Make sure everything is displayed correctly, and proceed to save and send the template as described in the previous steps. 
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