Payment method and related questions
Mailtrap offers monthly subscription plans. We accept all major bank cards.
When will I be charged for the subscription plan change?
If you upgrade to a higher plan, we create a prorated transaction based on the price change for the rest of the billing cycle. If you downgrade, the new price will be applied to the next billing period. If the transaction for the prorated amount fails, the subscription update is canceled.
How do I receive an invoice?
We send invoices by email once your credit card is successfully charged. Fill in the requested details in the Setting tabs of the Billing section in your Mailtrap account and indicate your financial email address for invoices and billing notifications.
If the financial email address is not set up, you will get invoices and billing notifications to your main account email address.
Can I pay for Mailtrap by invoice using bank transfer?
Unfortunately, it is not possible. The only payment method that is currently available is bank card payments.
Can I receive a purchase order?
We don't provide purchase orders for Mailtrap subscriptions.
Do you have yearly payment plans?
You can get a yearly payment plan by contacting us at email@example.com.