Feedback Loops
Mailtrap is integrated with the majority of popular Feedback Loops (FBLs) to gather information about spam complaints.
Remember that Gmail doesn’t provide spam complaint information per message.
Still, Mailtrap adds Feedback-ID to all emails sent to Gmail. If you specify Email Categories, we add it to the header as a part of the category. Yet, it’s up to Gmail to show that info in your Google Postmaster. Read more about the feedback header here.
Our Deliverability Team can review aggregated data for Spam Rates for Gmail recipients daily if you provide us with view rights for Google Postmaster. This service is available for our paid customers. Please contact our support team for the details.
Here’s the list of FBLs Mailtrap is integrated with:
- Microsoft Outlook
- Yahoo! Mail
- Bluetie
- Comcast
- Fastmail
- gandi.net
- Liberty Global (Chello, UPC, and UnityMedia)
- Locaweb
- Mail.ru
- OpenSRS/Hostedmail (Tucows)
- Rackspace
- Seznam
- SFR
- SilverSky
- Swisscom
- Synacor
- Telecom Italia
- Telenet
- Telenor
- Telstra
- Terra
- UOL
- Virgilio
- Virgin Media
- Yandex
- Ziggo
While using our services, Mailtrap may get alerts from these FBLs if your recipients submit spam complaints. You’ll see them in your Stats and may receive them via Webhooks.
We also support the CFBL-Address header as per RFC 9477. However, it’s still experimental, and not all mailbox providers support it.